Privacy Policy

Data used by the service

We store your account name, email, authentication records, uploaded photos, prompts, generation status, credit transactions, order references and support requests. Technical request information is used to operate and protect the service. Never include sensitive information in a prompt or upload.

Why we process it

Photos and prompts are used to create the video you request. Account and task records let you access your history, handle billing, investigate failures and answer support requests. Required session cookies keep you signed in. Language and appearance preferences may be saved in your browser. Optional analytics only run when configured and, where enabled, after your cookie choice.

Photos and prompt drafts can be stored in IndexedDB on your device to survive signing in. Drafts are ignored after 24 hours; use Clear local draft to remove the stored draft immediately. Changing accounts or signing out clears an account-owned draft.

Generation and storage providers

When you create a video, your photos and prompt are processed by our AI service using Seedance. Photos are also checked for content safety before they are stored and used to generate your video. We use cloud storage for uploaded photos and generated videos. Uploaded images use unpredictable URLs so the generation service can retrieve them; anyone holding such a URL may be able to access the image. Do not share these URLs.

Payments through our Waffo Pancake checkout are processed by Waffo Pancake. We keep transaction references and status, not full payment card numbers. Our generation, storage and payment providers may process data in countries other than your own.

Retention and removal

New uploaded photos and generated videos are subject to a seven-day retention period, measured from their upload or storage time. Expired customer media is scheduled for deletion from our cloud storage; cleanup may be delayed while an active generation still needs an input or while a failed deletion is retried. Download completed results before their retention period ends. This policy does not retroactively enroll historical files that have no expiry marker, and public templates have a separate retention purpose.

Task and billing records are kept to provide history and investigate transactions. Removing a video from your library hides the task from your account; it does not automatically erase copies held by the model provider, storage service or backups. Download results you want to keep, as provider links can expire. Use support to request account or uploaded-file removal. Necessary transaction and abuse-prevention records may need to be retained.

Access and choices

You can update your profile, view your credit and payment history, remove completed tasks and contact support about access, correction or deletion. Access to account information requires authentication. We use permission checks and encrypted administrator secrets, but no online service can promise absolute security.

Updates and contact

For privacy questions, access or deletion requests, email support@airapvideoforge.com or use the support channel on our contact page. We may need to verify your identity before acting on a request about your account.

Template previews

Template videos are served from our site using native browser playback. Viewing a preview does not send your uploaded photos or prompts to an external video site.